Process · Commitments
Warranty, payment and responsibilities.
What we commit to, in writing.
We publish a checklist telling buyers what should exist in writing before they sign anything. It would be a strange document to publish without answering it ourselves, so this page is our side of it.
Payment follows evidence, not dates
A modular building is made before it reaches you. That is the whole point — and it is also why payment has to be tied to something you can check, rather than to a calendar.
- 01On contract signature
Engineering release and material commitment begin.
- 02Before dispatch
Released once the build has passed inspection against the written plan, with the inspection report and shipping documents issued to you.
- 03On commissioning
A final stage is held until the building is set, connected and signed off on site.
The split across these stages is set in your contract.
What a figure covers, and what it does not
We quote a project as one figure rather than a priced parts list. That only works if the scope behind the figure is unambiguous, so it is stated line by line and the exclusions are written down before you order.
- What the figure covers
- Structure, enclosure, interior, services, furniture, packing and the document set are each named as included or excluded, so a single figure is never ambiguous.
- What it excludes
- A written exclusions list is issued with the quotation. It matches the responsibility split below — foundations, crane, utility connections, installation labour and local permits sit outside the supply.
- Changes after design freeze
- Variations are recorded on a written variation order stating what changes, the price effect and the effect on programme. Work proceeds once it is signed, not before.
- Delivery term
- The term is named in your contract, together with who pays duties and destination charges and the point at which risk passes to you. Terms where you clear import in your own country are the usual arrangement for export projects.
You do not have to take our word for the build
Every project is inspected against a written plan before packing, and the report comes to you. You are free to attend, or to appoint your own inspector or an independent agency, at your cost.
Who does what
Modular delivery splits a building between a factory and a site. Both teams plan better when that line is set out before anything is ordered, so here it is.
| Scope | Held by | What it covers |
|---|---|---|
| Engineering and drawings | AeroPodHomes | Model, panel drawings, structural checks, packing plan and the installation manual for your project. |
| Panel manufacture | AeroPodHomes | Panels assembled complete — framing, sheathing, bracing, services, insulation, linings and window frames. |
| Inspection before dispatch | AeroPodHomes, open to you | We inspect against the written plan and issue the report. You or an inspector you appoint may attend or inspect independently, at your cost. |
| Packing and export documents | AeroPodHomes | Crated in installation order with the loading plan and shipping documents. |
| Foundations and groundworks | Buyer | Setting out, raft and pedestals completed to the issued drawings before containers sail. |
| Crane and lifting on site | Buyer | Crane, rigging and the lifting operation itself. |
| Utility connections | Buyer | Bringing power, water and drainage to the prepared interfaces. |
| Installation labour | Buyer | The site team that follows the issued manual and records the hold points. |
| Permits and approvals | Buyer | Obtained locally; we supply the technical documents needed to support them. |
| Site readiness before dispatch | Buyer, confirmed in writing | Containers are released once you confirm in writing that foundations and access are ready, so nothing sits accruing charges at a port. |
Warranty
Five years on the structure. Two years on everything else. No sliding scales and no conditions attached to the numbers themselves.
| Element | Cover | Detail |
|---|---|---|
| Structure | 5 years | Light-steel frame, welds, bolted connections and load-bearing panels. |
| Weathertight envelope | 2 years | Factory-fitted membranes, seals and flashings. |
| Factory-fitted components | 2 years | Windows, doors, sanitaryware and electrical fittings. |
| Finishes | 2 years | Factory-applied finishes, excluding normal wear and consumables. |
Cover applies where the building was installed to the manual we issued, with the hold points recorded. That is what the numbered sequence and its gates are for.
Claim handling, spare-part supply and the full terms are set out in your contract.
What you receive at handover
- Six-level bill of materials
- Structural calculation book
- Container loading plan
- Step-sequenced installation manual
- QC records and the hold-point register
Straight answers
How are payments structured for a modular cabin order?
Payment runs in three named stages: on contract signature, before dispatch once the build has passed inspection, and on commissioning. Nothing is released against a calendar date — each stage is released against evidence you receive.
Can I inspect the build before it ships?
Yes. We inspect against a written plan and issue the report, and you or an inspector you appoint may attend or inspect independently at your cost.
What warranty comes with an AeroPodHomes building?
Five years on the structure, and two years on everything else — the weathertight envelope, factory-fitted components and finishes. Cover applies where the building was installed to the issued manual with its hold points recorded. Claim handling and spare-part supply are set out in the project contract.
Who is responsible for foundations and installation?
Foundations, crane and lifting, utility connections, installation labour and local permits sit with the buyer. Engineering, manufacture, inspection, packing and the document set sit with AeroPodHomes.
Who pays import duties on a modular building?
The delivery term is named in the contract along with who pays duties and destination charges and where risk passes. Terms where the buyer clears import in their own country are the usual arrangement for export projects.
Check us against our own checklist
The twenty points we ask buyers to insist on are the same twenty this page answers. Read them, then hold this page to them.
Download the project pack (PDF)Everything on this page, plus the twenty checks — no form, nothing to sign up for.